Endless Analog, Inc.
3212 West End Avenue
Nashville, TN 37203
Tel: +1-847 348 3448
Technical Support is available 9:00 am – 5:00 pm CST Mon-Fri
Before contacting technical support, please watch the ONLINE VIDEO MANUAL and double check your patchbay connections.
Emailing Tech Support
In your email, please provide us with the following information:
- Endless Analog Serial Number (you can find this number on the back of your CLASP hardware)
- Recording Software
- Complete description of technical issues
Endless Analog will reply to all email within 48 hours (excluding weekends and holidays).
to email Endless Analog Tech Support
Call Technical Support
- Toll Free: +1 866 929 4446
- Local : +1 847 348 3448
Repair and Return Policy
Defective, Incorrect or Missing Items
At Endless Analog we take pride in every CLASP system we ship. If there is a mistake, call us immediately we will make it right. If a product does not seem to be functioning correctly, call us and we will do our best to help walk you through the problem.
Warranty or Non-Warranty Repair
Please call +1 847 348 3448 to obtain a return authorization number for any warrenty repair. This will enable us to correctly identify your unit and ensure timely repair and return. You are responsible for shipping and insurance cost to our facility. Please write your RA# on the outside of the package. We will return the unit back to you via Federal Express Ground Delivery prepaid.
Returns and Exchanges
All sales are final for purchases of CLASP systems
Endless Analog - Digital Controlled Analog Tape Recording
Sales & Support: +1 847 348 3448 | Hrs: Mon-Fri 10-5pm PST